ProSwift © 2011
Call us on: +44 (0) 113 242 5697
For More information please contact us on: (0) +44 113 242 5697 Or email us at firstname.lastname@example.org
At ProSwift we aim to build long-term business relationships with our clients, based on trust, commitment and
technical excellence. An essential part of the ProSwift package is our ongoing 24/7 Production Support Service.
Our stringent project development procedures include careful advance planning to ensure that the correct resources, such as
disk space and all necessary hardware, are in place when you need them. Before implementation and afterwards, as your
system continues into the future, we will carry out regular capacity monitoring and forecasting, including purging files and data
sets when required.
By using our Indian partners, Finsol, we can provide you with a comprehensive range of Production Support facilities which
goes way beyond the usual basic service of batch-run checking. Our offshore team is expert at designing, developing,
implementing and supporting credit and payment systems and can provide specialist support services including:-
• Co-ordination and planning with users, vendors, First Data resources, local systems suppliers and the application support team
• Monitoring VisionPLUS® network and infrastructure interfaces
• Monitoring and resolving authorisation and CICS problems
• Compliance retrofitting and testing
You can contact our offshore support team 24 hours a day, 365 days a year using our dedicated hotline numbers.